Shipping Policy

Shipping Policy

 

Welcome to OnSRunner! We are committed to delivering your orders promptly and efficiently. Please review our shipping policies below.

Shipping Destinations and Delivery Times

  • United States & Canada

    • Delivery Time: 5-10 business days

  • Australia

    • Delivery Time: 4-9 business days

  • International (Other Countries)

    • Delivery Time: 6-13 business days
    • Note: Delivery times may vary depending on the destination country.

Shipping Costs

  • Standard Shipping: Calculated at checkout based on your location and the weight of your order.
  • Free Shipping: Available for orders over a certain amount. Please refer to our promotions page for current offers.

Order Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order status through the provided tracking link.

Customs, Duties, and Taxes

OnSRunner is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

OnSRunner is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us at support@onsrunner.com with photos of the damage.

Contact Us

If you have any questions about our Shipping Policy, please contact us: